A: Yes. As the principal LifeAid member, your spouse or partner, dependants up to the age of 21, as well as student dependents under the age of 25 will have access to the benefits that your LifeAid membership affords you. If you would like to utilise LifeAid's services for other family members, friends or members of the public, the costs incurred will be for your account as the main member.

A: Our medical experts are dedicated to providing you with the most accurate informative and detailed medical information possible. Although the diagnosis of medical conditions will need to be confirmed by your health care professional, in person, LifeAid's experts have the required knowledge, qualifications and experience to assist you with your queries, efficiently and resourcefully.

A: Our capable team consists of qualified doctors, nursing sisters and paramedics. This ensures that you will have access to a wealth of medical information from a highly reputable and reliable source.

A: LifeAid is committed to providing you with the fastest route to medical assistance in an emergency, with minimal health risk.

Here's what support you can expect from LifeAid in a medical emergency:

Please note that if you as the main member have a medical aid policy, any emergency medical transport will be recovered from your medical aid, whereas if you don't have a medical aid, the cost incurred will be covered by LifeAid